How the agent follows your SOPs
Only a published version of an SOP reaches a case. Uploading publishes it.
Before you start
Without your SOPs the agent applies general practice. With them it applies your procedures and cites the section it applied.
Uploading publishes it
AML/CFT Policy
Reviewed 3 days ago
Travel Rule — IVMS101
Updated 12 hours ago
Enhanced Due Diligence
Review due in 2 days
Sanctions Screening
Reviewed 1 week ago
MiCA Compliance
Updated 2 days ago
VA Licensing Framework
Reviewed 5 days ago
Threshold Reporting
Review due tomorrow
VASP Obligations
Reviewed 2 weeks ago
AML/CFT Policy
Reviewed 3 days ago
Travel Rule — IVMS101
Updated 12 hours ago
Enhanced Due Diligence
Review due in 2 days
Sanctions Screening
Reviewed 1 week ago
MiCA Compliance
Updated 2 days ago
VA Licensing Framework
Reviewed 5 days ago
Threshold Reporting
Review due tomorrow
VASP Obligations
Reviewed 2 weeks ago
Upload a document and Cogentic reads it, describes it and publishes it. You do not press anything. Publishing is what puts a version in force, and the agent retrieves only the version in force.
Correcting a document means uploading a new version, not editing the one in force. A published version never changes. Cogentic reads and publishes the new file the same way.
What happens when you publish
- 1
Cogentic splits the document into sections
Your headings become the unit the agent works with. A procedure written in clear sections gets cited more precisely than one written as continuous prose.
- 2
Cogentic indexes each section for retrieval
The agent finds sections by meaning rather than by keyword. It finds a section about unexplained third-party deposits whether or not the case uses those words.
- 3
A version number goes in force
A citation points at that number. Cogentic keeps earlier published versions rather than overwriting them.
A new version applies from the next investigation onwards. See what a case keeps from the day it ran.
What the agent does with them
During an investigation the agent retrieves the sections relevant to what it is looking at. Where it follows one, the finding cites it. You do not cite a section yourself.
Not everything you upload is an SOP
Your procedures and regulatory material form a library that any case can draw on. A document uploaded to one case is different. It is evidence on that case. You do not publish it and the agent does not consult it elsewhere.
Writing SOPs the agent can use well
- Use headings that name the situation
“Unexplained third-party deposits” is retrievable. “Section 4.2” is not, and a citation pointing at it tells a reviewer nothing.
- Say what to do, not only what to consider
A section that lists factors can be cited. A section that says what follows from them can be applied.
- Keep a section to one situation
A long section covering several scenarios gets retrieved for all of them and is precise about none.
- Upload a new version after every edit that matters
An improved procedure that is not in force is one the agent is not following.
Related
Uploading your procedures
Your SOPs and policies go in Settings, where the agent reads them and cites the section it applied. A document it cannot find is not Live yet.
How the agent recommends an outcome
The agent proposes an outcome and names the findings behind it. It never inherits a decision from an earlier case.
Last checked against the product on .