Getting started
What Cogentic does, who in your organisation does what, and what the first week looks like.
Cogentic investigates the alerts your existing systems raise, and drafts the report that comes out of the investigation. An agent does the gathering before anybody opens the case. A person decides every case and signs every report.
Read these four in order. The first two say what Cogentic is and who controls what. The third says why the agent runs first. The fourth is the setup, and only an Admin needs the whole of it.
First steps
What Cogentic is
What Cogentic does, and the two things it will never do.
Roles and what they control
Owner, Admin and Member, and why a role does not decide who works a case.
Why an agent does the first pass
Why the gathering happens before you open the case.
Your first week
What an Admin sets up once, and what everybody else does on their first case.
Regulatory reporting settings
The four settings a report is filed under, and who may change them.
Case settings
Where a new case lands, and the priorities it is triaged by.
Managing members
Inviting people, changing a role, and what Cogentic refuses to let you do.
Settings
Uploading your procedures
Getting your SOPs in front of the agent.
Connecting a vendor
Connecting a screening, KYC or chain-data vendor.
API tokens
Issuing a token so your own systems can push in.
Issued assets
Declaring the tokens your organisation issues.
General settings
The four settings that change what a case or a report says.
Last checked against the product on .