What a report is
How a report is built from a case, and what submitting one does. You lodge it with the regulator yourself, outside Cogentic.
A report takes a template your organisation configured, fills what it can from the case and gives you a document to review. You draft one when an investigation concludes that something needs reporting.
Draft and submitted
A report has two states, and the badge on it says which. While it is a draft, it is yours to change. Submitting it freezes it. To correct a submitted report, amend it: Cogentic creates a new draft that names the one it corrects.
Once you submit the correction, Cogentic marks the earlier report superseded and points it at the one that replaced it. Only the replacement stands.
What prefills, and what that means
Customers, wallets, transfers and dates come across from the case. Prefilled is not answered. The template asks a question and the case supplies a value, which may or may not answer it, so read every field.
Cogentic shows you which required answers are still missing.
Who does what
| Step | Who |
|---|---|
| A template is configured | Your compliance officer |
| Fields are prefilled from the case | The product |
| Answers are written and checked | The analyst or officer |
| The report is submitted | A person, recorded in the audit log |
| The document is lodged with the regulator | Your MLRO, outside Cogentic |
The last row is the one that catches people. Everything above it leaves a record in Cogentic. The lodgement does not, so evidence your filings somewhere else.
Related
Drafting and submitting a report
You build a report from a template on the case's Reports tab. Submitting one freezes it.
Deciding a case
Only a case's assignee can record an outcome, and two of the five end the case for good.
Reconstructing a case for an auditor
How to show what was known, what was decided and who decided it, months after the case closed.
Last checked against the product on .