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What you can show an auditor

An auditor asks what you concluded, what you knew and who decided. Cogentic holds all three, and only some of it leaves as a file.

An auditor asks for three things: what you concluded, what you knew when you concluded it, and who concluded it. Cogentic holds all three. Only some of it can leave the building as a file.

Know which is which before the review rather than during it.

What leaves, and what does not

What they ask forWhere it isCan you hand it over
The report you lodgedThe case's Reports tabYes. Download as PDF or Download as Word
The decision and its reasoningThe top of Summary on the closed caseOnly inside the report, or on screen
The findings and their sourcesThe Analysis panel on SummaryOnly inside the report, or on screen
Who did what, and whenThe Audit log tabOn screen

Prepare a case for review

On the case, before the reviewer arrives

  1. 1

    Read the decision at the top of Summary

    Check that the reasoning still reads to somebody who was not there. It is the first thing anybody reads and the only part written by a person.

  2. 2

    Open each finding the decision cites

    Confirm every one is graded evidence. A decision resting on a lead is the finding a reviewer will land on.

  3. 3

    Download the report

    From the report's actions menu: Download as PDF or Download as Word. The file carries the questions your template asked at the version the report was created from.

  4. 4

    Open the Audit log tab and read it through once

    It is the part you cannot send ahead, so it is the part worth knowing before somebody reads it in front of you.

What the record will not tell them

Cogentic does not record whether you lodged a report with a regulator, does not track lodgement deadlines and cannot tell you whether you met one. Submitted is a state inside the product. Evidence of lodgement lives wherever your organisation keeps it.

Reading a case is not a change, so the log shows who altered a case and never who looked at one.

Related

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